We only accept returns on unopened and sealed Baton devices purchased through batonvapor.com within 14 calendar days of receiving the device. Please email your return request to orders@batonvapor.com and include your name, address and order number.

Note that we do not accept returns on pods and nic salts, as these products contain food grade ingredients. While we hope to please all our customers, taste is subjective and we cannot guarantee your satisfaction for flavors.

Once we have received your products and your return is processed, your original payment method will be refunded. You will receive an email once your refund is processed. Please allow up to 2 weeks for the bank to post your refund. (Note: Shipping cost is non-refundable).

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