Each order is assigned a tracking number once it's been processed at our warehouse. Outgoing packages are picked up once per business day at around mid-day. It may take up to 24 hours for USPS to update the tracking information once the package is collected for shipment. It is also normal for USPS to transfer a package without scanning it, hence the lack of tracking update.
Why does my tracking info still say pre-shipment?
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Written by Linda Ho
Updated over a week ago
Updated over a week ago