Order & Payment

Do you have a physical location I can pick my order up from?

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Written by Linda Ho
Updated over a week ago

Help! I made a mistake with my order

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Written by Linda Ho
Updated over a week ago

When will you have my favorite Limited Edition Baton color back in stock?

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Written by Linda Ho
Updated over a week ago

Help! I never received an order confirmation email

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Written by Linda Ho
Updated over a week ago

How can I spend my Baton points?

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Written by Linda Ho
Updated this week

I've placed my order. When will it get here?

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Written by Linda Ho
Updated over a week ago

Is age verification required to purchase online?

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Written by Linda Ho
Updated over a week ago

Why did my credit card get declined?

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Written by Linda Ho
Updated over a week ago

How do I cancel an order?

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Written by Linda Ho
Updated over a week ago

My credit card was declined, but the money was taken out of my account.

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Written by Linda Ho
Updated over a week ago

I received incorrect or had missing items in my order. What do I do?

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Written by Linda Ho
Updated over a week ago

What are the options for payment methods?

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Written by Linda Ho
Updated over a week ago